Frequently Asked Questions
Everything you need to know about your PALM ROW experience.
What is the standard shipping timeframe?
We offer standard shipping within 3-5 business days and expedited shipping within 1-2 business days for all domestic orders.
What is your return policy?
You can return any unworn, unwashed items with original tags attached within 30 days of delivery for a full refund or store credit.
How do I find my correct size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, PALM ROW ships to over 50 countries worldwide. Shipping costs and delivery times vary based on the destination.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing your tracking number and a link to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.